Online Course » How to Maintain Customer Loyalty

Course Description:
The objective of this online training course is to help customer service representatives understand the importance of customer loyalty and discover ways that they can promote it. At the end of this training session trainees will be able to recognize the value of loyal customers, understand how to build and maintain loyalty, identify and meet customer expectations, and provide superior service that generates loyalty.
Hours:
0.50
Certificates:
BLR - view details

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Quantity Unit Price
$25.54




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