Classroom Course » Harnessing Technology to Improve Healthcare Communications with Patients

Dates & Times:
August 04, Wednesday 12:00 PM - 1:00 PM
Hosted By:
Continuing Education Institute of Illinois

Order Classroom Course

Credits Quantity Unit Price
1.00 $8.00


The webinar will discuss how patients can more effectively use health information to communicate to their health care provider and how technology can provide support for busy providers.

Please be sure to also register with U of I Extension at as we are only providing CEUs for this webinar.

  • Explain some barriers to use and comprehension of health information in EHR patient portals.
  • Illustrate different enhanced EHR portal message formats to support self-care.
  • Discuss the use of Conversational Agents (CAs) to support learning for health by combining benefits of face-to-face provider/patient conversation with benefits of technology (i.e., ready access to information when and where needed).
  • Define the concept of teaching back in the context of healthcare and CA-based communication.
Intended Audience:

Counselors (Clinical/Professional)


Marriage and Family Therapists

Nurse Practitioners

Nurses (RNs/LPNs)

Nursing Home Administrators

Occupational Therapists and COTAs

Physical Therapists and PTAs


Respiratory Care Therapists

Social Workers

Others (please inquire)

Illinois Department of Financial and Professional Regulation details
 Renato Azevedo 
Forgot Password help button image Create Account