Online Course » LFS09 Frontline Leadership - Advocacy

Course Description:
Advocacy is an important skill for frontline supervisors. The frontline supervisor has the responsibility and opportunity to advocate for staff, for services that support individuals and for themselves. Recognizing one’s own advocacy skills and experience, teaching others how to be effective advocates and managing change that effective advocacy can bring are all essential for effective supervision.
Course Objective:
• Identify ways to advocate for programmatic needs with senior staff in a professional manner.
• Describe teaching techniques used to promote advocacy skills among staff.
• Identify advocacy as an important leadership skill and how it is used to promote change in support of staff and the individuals they serve.
• Describe the diverse challenges facing employees and effective advocacy strategies for overcoming such challenges.
• List ways to advocate for clients, staff and agency services to the external community through public relations by educating community members, advocating for the rights and responsibilities of individuals, and recruiting volunteers.
Intended Audience:
Direct support professionals, case managers, nursing assistants, health aides 
Author Bio:
The Massachusetts Council of Human Service Providers, Inc. also known as Providers’ Council is a statewide association of health and human service agencies. Founded in 1975, the Providers' Council is the state's largest human service trade association and is widely recognized as the official voice of the private human service provider industry. Providers’ Council founded and deployed the first online curriculum and credential programs for direct support professionals and continues to enhance this curriculum with current data and workforce practices.
Hours:
1.00
Certificates:
VeReality2 - view details

Order Online Course

Quantity Unit Price
$22.33




Other Courses You May Be Interested In

MH03 Mental Health - Communication
The purpose of this module is to learn about communication skills that promote communication as well as the importance of good communication in professionalism.


CW101 Child Welfare I - Introduction to Human Services and Professionalism
In this module, we will explore a brief history of human services. This will be followed by an explanation of the role of the Direct Support Professional. Next, you will learn about child welfare and juvenile justice, respectful ways to work with children and their families, and the standards for professionalism.


LFS01 Frontline Leadership - Introduction to Leadership and Frontline Supervision
This module provides an overview of the supervisor’s role, specifically how the supervisor enhances staff relations using effective communication skills, encouraging growth and self-development, facilitating teamwork, employing conflict resolution skills, and providing adequate supports to staff. It will provide you with an opportunity to identify ...

EC03 Extended Care - Communication
The purpose of this module is to learn about communication skills as well as the importance of good communication in professionalism.

MH11 Mental Health - Health and Safety
This purpose of this module on health and safety is to introduce the basic concepts of nutrition, healthy life styles, symptoms and signs of illness, medication issues, responding to environmental emergencies, and safety issues and practices.
Forgot Password help button image Create Account