Online Course » Comunicación Empresarial

Course Description:
The topics covered in this course include: Definition and Purpose of Business Communication, Oral versus Written Communication, Communication Guidelines, Passive, Assertive, Aggressive, Non-Verbal Cues, Immediacy / Arousal / Dominance Communication Tips, Non-Verbal Communication, Body Language Cue - Engaged, Body Language Cue - Eager Body, Language Cue - Ready to Agree, Body Language Cue - Listening, Body Language Cue - Evaluating, Body Language Cue - Attentive, Body Language Cue - Bored, Body Language Cue - Let Me Go, Body Language Cue - Rejection, Body Language Cue - Defensive, Body Language Cue - Let Me Speak, Body Language Cue - Aggressive, Body Language Cue - Defiant and Body Language Cue - Lying, Writing Process Overview, Planning, Writing and Revising, Grammar and Punctuation, Common Word Choice Errors, Grammar and Punctuation Tips, Periods and Ellipses, Commas, Colons and Semicolons, Quotation Marks and Parentheses, Apostrophes, Specific Document Tips, E-mail, Memos, Business Letters and Proposals, Listening Skills, Comparison Mind-Reading, Filtering, Judging, Debating, Placating, Presentation Skills, Telephone Skills, Voicemail, Answering the Phone, Business Meetings and Video Conferences, Customers, Colleagues, Management and Your Staff.
Hours:
1.75

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Quantity Unit Price
$50.94




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