Online Course » Communicating with the Older Patient

Course Description:

This course provide you with listening skills and effective strategies for communicating with older patients.

Course Objective:

Upon completion of this course, you should be able to:

1.        Recognize and define the basis for patient/client-caregiver communication alliance.

2.        Recognize and apply explicit communication assumptions and recommendation for working with older adults.

3.        Effectively utilize the essential communication tasks and strategies.

Intended Audience:

Health and Allied Health Professionals in Illinois, including but not limited to:

·           Counselors (Clinical/Professional)

·        Dental Hygienists

·        Dietitians/Nutritionists

·        Marriage and Family Therapists

·        Massage Therapists

·        Nurse Practitioners

·        Nurses (RNs/LPNs)

·        Nursing Home Administrators

·        Occupational Therapists and COTAs

·        Physical Therapists and PTAs

·        Respiratory Care Therapists

·        Social Workers

Author Bio:

Allen J. Ottens, Ph.D. , is Professor Emeritus atNorthern Illinois University and graduate of the University of Illinois. He was Assistant Professor in the Department of Social and Preventive Medicine at the University Of Maryland School Of Medicine and on thestaffs of three university counseling centers---Cornell, Villanova, and NIU.  He is a licensed psychologist in Illinois, NewYork, and Pennsylvania and holds Type 73 and 75 certificates in Illinois. Dr.Ottens served as faculty chair or coordinator of counseling for six years,coordinator of internship for two years, and three years as Counseling Labdirector. He has been on the editorial review board of two journals, CounselorEducation & Supervision and Crisis Intervention and Brief Therapy.He co-edited the book, Sexual violence on campus: Policies, programs, andperspectives recently published in the Springer Series on Family Violence.  Some of his professional interests includecounseling theory, crisis intervention, counseling older persons, andcounseling's role in primary health care.

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